GRAND RAPIDS, Mich. — A major Wendy’s franchisee has filed for bankruptcy, and the 314 restaurants it operates across 15 states are, in the company’s own legal language, “in limbo,” which is the word the law uses for a place and the word the public has used, in the specific, for a line.
The filing, by a company that has operated 314 Wendy’s locations, one Bojangles, and a handful of other restaurants, cites soaring beef prices, weak traffic, and what it called “reduced frequency and effectiveness” of the brand’s marketing, a description the industry read as a franchisee having a very specific conversation with a very specific corporation, a conversation that, per the court filings, has now gone to a judge.
"The word 'limbo' has, in the specific, a line. The line is the store. The store is the line. Nobody has been able to tell the customer which way the line faces."
That line is from Dale Pickett, a customer of thirty years at the location on Fifth Street, who stood in the drive-thru on Wednesday with a number three and said he was there “to make sure the number three is still a number three.” Pickett, when asked what would happen if his store did not make it through the process, said, “I would be at the other one. There is another one. I have been to the other one. It is the same one, and it is not the same one, and I am here in the specific to resolve that.”
The legal dispute has produced what lawyers describe as an unusual situation and what the customers describe as a line. The chain’s parent company has, per a Monday court filing, said the franchisee does not have the right to keep running the 314 restaurants, which is the corporate version of saying the car is not yours and the customer version of saying the number three is at risk. The franchisee, for its part, has said the restaurants are running, the francises are staffed, and the fries are, in the specific, still hot, which is the three-part answer a restaurant gives when the answer is also a legal document.
The mayor of a midwestern city with four locations in limbo held a briefing on Wednesday in which she said the city was “monitoring the situation closely,” and then, on the record, said, “The question I keep getting is not about the legal process. The question is whether the Frosty is still a Frosty. I have asked the relevant parties. The answer I have been given is that the Frosty is, in the specific, a Frosty.”
THE LIMBO FACTOR: A CUSTOMER'S GUIDE
- The filing: Chapter 11, which means the business is, in the specific, in a waiting room with a lawyer. The waiting room has, per the filings, 314 chairs.
- The beef: The price of beef is, per the franchisee, part of the reason. The price of beef is, in the specific, a reason that applies to the whole country, which is why the country is, in the specific, in line.
- The dispute: The chain says the stores are not the franchisee's to run. The franchisee says the stores are running. The customer says the stores are where he is. All three are, on the record, in the line.
- The Frosty: Confirmed, per the mayor, to be a Frosty. The confirmation has been requested in writing. The writing has been, in the specific, requested.
At press time, the 314 stores were, per the franchisee, open, per the chain, under review, and per the customers, in the specific, open, which is the only status that matters in a drive-thru, and the line, per the line, was, in the specific, moving, which is the word, in the specific, the word the nation is using for the word, and the word is, on the record, the word.